By accessing or using our website or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies we publish. If you disagree with any part, you must not use the website.
You agree to use the website only for lawful purposes and not to engage in any fraudulent or abusive behavior.
All products displayed on the website are subject to availability. We reserve the right to refuse or cancel any order if the product is no longer available or if there was an error in pricing or product description. Prices displayed are in Indian Rupees (₹) and include applicable GST (if any), unless stated otherwise.
All orders are processed using our payment gateway(s). By placing an order, you authorize us (or the payment processor) to charge the amount for your order. We do not store full payment card information on our servers; sensitive payment data is handled by secure third-party payment gateway(s).
Our Shipping & Delivery Policy (linked below) is part of these Terms. Please review it for full details before placing an order.
Our Cancellation & Refund Policy (linked below) governs cancellations, returns, and refunds. By placing an order, you agree to abide by that policy.
All content on the website (designs, text, graphics, images, logos, button icons, etc.) is owned by or licensed to TradyCrafts. You may not copy, reproduce, or exploit any content without our explicit permission.
To the maximum extent permitted by applicable law, TradyCrafts will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products — including loss of profit, loss of data, or business interruption.
You agree to defend, indemnify, and hold us harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the website or your breach of these Terms.
We may update these Terms from time to time. When changes are made, we will revise the “Last updated” date. Continued use of the site after updates constitutes your acceptance of the new Terms.
These Terms shall be governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City — e.g. Chennai / Tamil Nadu].
You may cancel your order within 24 hours of placing it, as long as it has not been shipped. Once shipped, cancellations are not possible. Refunds are issued only for damaged, defective, or incorrect items, reported within 48 hours of delivery with photo proof. Eligible refunds will be processed to the original payment method within 7–14 working days after we receive and verify the returned item. Return shipping costs are the customer’s responsibility unless the issue is from our side.
We process and dispatch orders within 2–4 business days of payment confirmation. Delivery within India typically takes 5–10 business days, depending on the location and courier partner. Once shipped, you will receive tracking details. Delivery timelines may vary due to weather, holidays, or courier delays. Please ensure your address and contact information are accurate, as we are not responsible for delays caused by incorrect details.